RETURN :

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The goods can be returned within 14 days of receiving the shipment. You can do it by yourself or through Wygodnezwroty.pl

If you want to use the Wygodnezwroty.pl service :

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If you want to return the goods yourself :

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1. To send back the ordered goods carefully fill out the return form which is included in every package we send, if you lost it you can print a new one - link below :

Link to return form - Click here to download

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2. Attach the completed return form and the products you wish to return.

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3. Send the parcel to the following address : Malgorzata, 19-300 Elk, 93 Suwalska St., phone number : 538 533 750. Send the parcel by courier, you can choose any carrier.

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4. The refund will be made by the same method in which the shipment was paid. For COD orders, it will be refunded to the account indicated in the return form. It will be made as soon as possible, up to a maximum of 14 working days.

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We do not accept packages sent COD, registered mail and from parcel machines

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RETURNS :

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The goods can be returned within 14 calendar days of receipt of shipment. Goods shipped must be intact - it is important that they are not deformed in transit. Goods must not be used, must not bear any signs of use (including the smell of perfume, cigarettes or other). Merchandise must not be soiled with powder/powder, must not have stains or be damaged in any way. The merchandise must have all tags originally attached, including logo tape.

When these conditions are not met, according to Article 34 of the Law on Consumer Rights, the consumer is liable for the diminished value of the item resulting from the use of the item beyond what is necessary to ascertain the nature, characteristics and functioning of the item. Due to the fact that we do not sell products that are dirty, damaged or without tags, the value of such products decreases to 0 PLN, so the customer bears the cost in the amount of the product price.

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The receipt is sent when the order is sent to you by email.

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Customers purchasing the product for a company with a VAT invoice are not entitled to a refund.

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Reclamation :

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If you wish to make a complaint, please do so according to the following steps :

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1. Submit a complaint to us electronically at sklep@malgorzatasklep.pl and describe the situation.

2. Fill out the complaint form carefully, Click here to download

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put it inside the package and send the package to the address :

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Malgorzata, 19-300 Elk, 93 Suwalska St., phone number : 512 988 208

email address : sklep@malgorzatasklep.pl